Snoopystyle will gladly pay for free Ground shipping for every order valued over $100 via UPS or USPS depending on the order. However, should you return an item, the cost of shipping will be deducted from your total refund. Every item shipped out of our warehouse is fully insured by UPS or USPS.
Our customers do not have to wait, sometimes the order would be shipped from our manufacturer to customer directly in order to save shipping time. The time frame for order delivery is divided into two parts:
- Processing time: Order verification, tailoring, quality check, and packaging. All orders are sent to the manufacturer for dispatch within 1-2 days after the order is placed.
Note: For customized apparel products, after you placed your order, we do printing, cutting and then sewing to ensure the design is perfect. so please allow us 3-5 days to get our tasks done then we will ship and update you a tracking number.
You will receive a shipping tracking number via email when your order is shipped from our warehouse.
Orders that qualify for free shipping promotions will be shipped at no cost to you via ground delivery. We do reserve the option of determining the specific shipping method.
Return shipping charges for items not specifically covered under warranty coverage or otherwise damaged or defective will be deducted from any refunds given.
Jomashop provides insurance coverage for every item we ship out. Note: You may be asked to sign for the package upon delivery.
Domestic Shipping Outside the Contiguous
Orders destined for delivery in the United States, however, outside of the 48 Contiguous States (eg; Hawaii, Alaska, APO, and FPO addresses) will be shipped via ground delivery. APO or FPO strictly require us to ship via the US Postal Service.
Ground & Standard Delivery Times
- UPS does not deliver to PO Boxes, APO, or FPO addresses. Please select the United States Postal option for APO and FPO addresses.
- Air and ground shipment time frames are in business days only, and exclude weekends and/or holidays.
- Weekend deliveries are valid only if; the Next Day Air Saturday delivery option is selected, and the package will be shipped to a domestic location.
- Processing time usually takes between 3-7 days, but may take up to 2 weeks due to high volume of orders.
- Standard Shipping (Delivery Within Approx 2-6 Weeks)
- Express Shipping (Delivery Within 7-14 Business Days)
- Please contact us at email@example.com if your tracking number is not up after 2-3 weeks.
Shipping and Delivery Problems
If a shipped order was lost or damaged, the shipping carrier must conduct an investigation. Please contact Jomashop to initiate a tracer within 10 business days of the item shipping from our warehouse. If the package cannot be located, the shipping carrier will process a claim for the package. Claims can take up to two weeks to process. When the carrier claims responsibility for the loss or damage of your shipped item(s), insurance reimbursement will be issued to Jomashop, and the replacement item(s) will be shipped out. If the item(s) is no longer available, and a similar item is rejected, Jomashop will gladly refund your original payment.
If there are any noticeable discrepancies with your order or if the item delivered is the wrong item, please contact Jomashop to make any necessary corrections. Product discrepancies not notified to Jomashop within 5 days may not be eligible for replacement. Please do not use items that you believe are incorrect as it may void our ability to exchange or replace the items. For help with international shipping, please read our International Shipping Issues section. Please contact us within 5 days of receiving your shipment if your item is defective. You may be asked to provide photographs of the discrepant item(s) to help us better assist you.
In the unlikely event that goods are received with damaged packaging, such as outer boxes, cases, instructions, manuals, etc. Jomashop reserves the right to replace the original packaging of products sold herein. Jomashop cannot guarantee a replacement of the manufacturer’s original packaging.